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College Catalog

Management – Hardware and Software Support Specialization

Program: Management
Award: Associate of Applied Science
Specialization: Hardware and Software Support
Plan Code: 212-18
CIP Code: 52.0299
Length: 69 credit hours, 4 semesters. Program is designed for both part-time and full-time students.
Location: Franklin, Suffolk
Lead Faculty: Zach Lawrence

Purpose

The Management program is designed to provide a basic foundation in Management. This includes, but is not limited to, financial, legal, planning and selling aspects of the Management field. Upon completion of the program, the student should possess the basic skills to enter various Management positions.

The Hardware and Software Support Specialization is designed to provide the student with preparation for a career in hardware and software. The importance of studying computing in the context of business is that the student has an area to start applying computer problem solving and methodology. Upon completion of the program, students should possess basic skills to enter a variety of computing jobs in computer support services including PC repair and Installation Repair Technicians. Students may also use this program as a step toward advanced study in specialized areas of computing such as the Hardware and Software Aspects of Networking Specialization. Students who complete this program should be prepared to take the A+ industry certification exam. The student will have also studied some material covered in other industry certification exams, such as the certification tests offered by Microsoft. In addition, students may choose to study for the CISCO CCNA Exam.

Program Student Learning Outcomes

Upon successful completion of the AAS Management program, students will be able to:

  • Demonstrate oral and written presentation skills unique in the business community.
  • Conduct a personal SWOT analysis for a career as a business manager.
  • Design a business plan for a future small business venture community.
  • Demonstrate the ability to use technology in analyzing and solving business community problems.

Students completing the Hardware and Software Support specialization will also be able to evaluate and build a simple network.

Occupational Objectives: Microcomputer Support Specialist, Information Technical Support Specialist, Computer Sales Representative, Office Computing Liaison, Skills Upgrading for Office Personnel, Office Automation Specialist, Computing Resource Consultant, Technical Resource Consultant, Install/Repair Technician, Cisco Routing Support Specialist, Networking Technician, Junior Network Administrator, E-business account manager, Network Administrator, E-business support technician.

Admissions Requirements: In addition to the General Admission requirements of the College, entry into the Management curriculum requires proficiency (as determined by required Admissions testing) in basic arithmetic and English. Students who after testing are not proficient in both these subjects will be required to take developmental courses before they are permitted to enroll in any Management program courses (BUS & MKT).

Hardware and Software Support (212-18): Required Courses and Credits, Sample Schedule
CourseDescriptionCredits
First Year – Fall Term
BUS 100Introduction to Business3
ENG 111College Composition I3
HLT/PEDHealth/Physical Education1
MKT 201Principles of Marketing3
MTH 111, 154, 155Basic Technical Math, Quantitative Reasoning, or Statistical Reasoning3
SDV 100 / 101College Success Skills1
Social ScienceAny Social Science Elective3
Total Semester Credits17
First Year – Spring Term
BUS 270Interpersonal Dynamics in Business Organizations3
ITE 130Introduction to Internet Services3
ITN 101Introduction to Network Concepts3
BUS 125Applied Business Mathematics3
ECO 150Economic Essentials: Theory and Applications3
ITE 152Introduction to Digital and Information Literacy and Computer Applications3
Total Semester Credits18
Second Year – Fall Term
ACC 211Principles of Accounting I3
ITN 107PC Hardware and Troubleshooting3
BUS 240Introduction to Business Law3
BUS 236Communications in Management3
ITE 140Spreadsheet Software3
ITE 215Advanced Computer Applications & Integration3
Total Semester Credits18
Second Year – Spring Term
ACC 212Principles of Accounting II3
ITN 106Microcomputer Operating Systems23
ITN 111Server Administration3
HumanitiesHumanities Elective3
ITNAny ITN Elective3
HLT/PEDHealth or Physical Education1
Total Semester Credits16
Total Program Credits69

1. Students are encouraged to select MTH, ENG and ACC courses with the help of the IT faculty. Students may benefit by taking transfer level MTH, ENG and ACC sequences based on personal goals.
2. Transfer students should consider taking ENG 112 in place of BUS 236.
3. Students must complete all major courses with a grade of “C” or better.