Administrative Support Technology

Program: Administrative Support Technology
Award: Associate of Applied Science
Plan Code: 298
Length: 65 credit hours
Location: Franklin, Suffolk, Smithfield
Lead Faculty: Mary Ann Howell

Purpose

The Administrative Support Technology program is designed to equip persons with the knowledge and skills necessary to make decisions and perform successfully in office occupations. It provides opportunities for those persons employed in office occupations as well as those seeking a promotion and/or a degree to upgrade their skills and knowledge of new methods, practices, and innovations in business.

Occupational Objectives: Occupations for which this program prepares students include: Administrative Assistant, Executive Secretary, Machine Transcriptionist, Office Manager, Word/Information Processor, Related Office Occupations.

Student Learning Outcomes

Upon successful completion, students will be able to:

• Use communication, teamwork, and interpersonal skills for internal and external business/customer support;
• Use proper keyboarding skills to prepare documents quickly and accurately according to employer standards;
• Use basic accounting principles/applications to maintain accounting records for various businesses;
• Use software, including word processing, spreadsheets, databases, presentation, or calendar tools to input, manage, and interpret information to meet organization needs.

Admission Requirements: In addition to the general admission requirements of the College, entry into the Administrative Support Technology curriculum requires proficiency in basic arithmetic and English. Students who have had keyboarding may be granted advanced placement upon acceptance in the program.

Special Conditions: Students in Administrative Support Technology programs are expected to graduate with knowledge of current practices. Office technology and computer-related courses that are over five years old at the time of graduation will be evaluated on an individual basis by the program head or appropriate designee.

Program Requirements: The curriculum in Administrative Support Technology combines instruction in the areas required for competence as entry-level employees in business, government, and other organizations. Candidates for the Administrative Support Technology degree must successfully complete all required courses, must earn a minimum grade of “C” in all AST, ENG, ACC, and ITE courses.